Bespoke Booking Engine
When it comes to the booking engine we couldn't use one that we could get off the shelf. The nature of the cottages means that they can be configured into different sizes by locking off different areas. At the base level, a user can book cottages with between 1-4 bedrooms, but the physical configurability of the cottages means the number of bedrooms can be far greater.
All of which means we had to rethink the booking mechanism, as well as making the life of Upper Rectory much easier! The bespoke tool we built allows users to carry out a quick look up of availability as well as getting a cost, but it cross references against all configurable options - so someone who might want to book a larger cottage with more bedrooms, gets the option to book across a number of cottages, whether they're adjoined or on opposite sides of the estate.
It also means Upper Rectory can log into the content management system to manually book / block out dates where a cottage isn't available. It's a far more dynamic approach to booking, that means less wasted time making blind enquiries for the user, because they get to make more detailed and informed enquiries that lead to more positive bookings for Upper Rectory.